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About us

What is the Northumbrian Water/ Essex & Suffolk Have Your Say Forum?

Northumbrian Water Group (NWG) serve a population of 1.8 million in the south east of England providing water services as Essex & Suffolk Water, and 2.7 million people in the north east of England providing water and sewerage services as Northumbrian Water.

Our vision is to be the national leader in the provision of sustainable water and wastewater services.

We're passionate about water, it's what we do and we want to make sure that you're well informed about the service we provide.

The Have Your Say forum is an online platform which brings together a group of Northumbrian Water and Essex & Suffolk Water customers, just like you. It provides you with the opportunity to engage with each other, and also with us.

By collecting your feedback and views on a number of subjects within the forum we can understand how you feel about the services we offer and the things that we do. It is important to us that you, our customers, are at the heart of our plans. By participating in the conversation you have the opportunity to shape the services you want from us.