Contact us

Please be aware that the Have Your Say Forum is hosted by Explain Market Research and moderated by NWL within office hours, therefore please use the below contact information if you have a more urgent query;

If you are having problems directly relating to the Have Your Say Forum, such as your profile or Forum interaction; 

Email Explain at haveyoursaynwg@explainonline.co.uk

If you are having an issue or have any queries relating to Northumbrian Water/Essex & Suffolk Water, you can find the appropriate contact details here.